Service Improvement

Public Social Media Survey

As part of the National Center of Meteorology's commitment to developing its services and improving the quality of meteorological and climatic information provided to the public, NCM is launching this survey directed at users and visitors of its website and social media platforms. This survey aims to measure public opinion regarding the clarity and usefulness of the meteorological and climatic content published by NCM, as well as the ease of access and its benefit in daily life. NCM confirms that all responses will be treated with strict confidentiality and will be used for statistical analysis and service development purposes only. NCM values your participation as an important element in improving service quality.

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General Questions

Usage & Following

Which platform do you primarily use to follow NCM information?

How often do you follow weather information from NCM?

Performance Evaluation

1. How do you rate the clarity and ease of understanding of forecasts and bulletins published by NCM?

2. To what extent do you find weather info and warnings useful in planning your day or activities?

3. How do you rate the speed of posting updates and warnings on NCM outlets and social media accounts?

Overall Quality

4. How satisfied are you with the ease of access to weather information via the website or digital apps?

5. Overall, how do you rate the quality of meteorological content and information provided to the public?